PLEASE NOTE: DUE TO RISE IN COVID NUMBERS WE ARE UNABLE TO ACCEPT EXCHANGES AT THIS TIME! THAT IS WHY IT IS IMPERATIVE THAT YOU FOLLOW THE MEASUREMENT CHART. (That is why we have it)
Unless the size you ordered is NOT the size you receive that will be the only instance we will send a replacement pair. If the size you receive is the size you ordered we can not exchange because they do not fit. What we recommend is that you sell the shoes. They are very popular and should sell pretty fast. Then if you choose to re-order send us a message when you are ready and we will be happy to issue you a discount.
Shipping prep time takes 24-72 business hours
Shipping time takes 10-20 Business days
It could be sooner. It all depends on the
Pandemic/Holidays/Weather
If there are any additional delays we will let you know.
IF YOU LIVE IN AN APARTMENT COMPLEX IT IS YOUR RESPONSIBILITY TO REQUEST SIGNATURE! WE ARE NOT RESPONSIBLE NOR DO WE KNOW YOUR NEIGHBORHOOD IN WHICH YOU LIVE! YOU CAN CREATE A NOTE REQUESTING IT, OR WHEN YOUR ORDER SHIPS YOU CAN REACH OUT TO SHIPPING COMPANY! IF YOUR PACKAGE IS TAKEN THAT IS NOT OUR RESPONSIBILITY.
When the tracking number generates our system will send you an email with the information so you can follow the shipment. Please make sure you are ok with the method you choose to send these details to. If you have any questions when you order please don't hesitate reaching out to us.